Welcome to Merrymade Foods (“we,” “us,” “our,” or “Company”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.merrymadefoods.com] (the “Site”) and purchase our products, including Dry fruits, Spices & Chocolates.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. What Information Do We Collect?
We collect personal information that you voluntarily provide to us when you register on the Site, place an order, subscribe to our newsletter, or contact us. The personal information we collect may include:
– Personal Data: Name, billing address, shipping address, email address, phone number.
– Payment Data: Credit card number, debit card number, or other payment method like UPI ID details. Please note that we do not store full payment card details ourselves. This information is processed securely by our third-party payment processors (e.g., Stripe, PayPal, or others).
– Order Data: Details regarding the products you purchase and your order history.
– Account Data: Username and password for your account on our Site.
We may also automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser type, operating system, referring URLs, and information about how you use our Site (like the pages you view and the links you click).
2. How Do We Use Your Information?
We use your personal information for the following purposes:
– To Fulfil and Manage Your Orders: To process and ship your orders of dry fruits, spices and chocolates, and to provide you with order confirmations, invoices, and shipping updates.
– To Manage Your Account: To create and manage your user account on our Site.
– To Communicate with You: To respond to your inquiries, provide customer support, and send you administrative information, such as updates to our terms and policies.
– To Improve Our Site and Services: To understand how our customers use our Site so we can improve the user experience, optimize our website, and develop new products.
– For Marketing Purposes: With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting. You can opt-out of these emails at any time by following the unsubscribe link in the email.
– To Prevent Fraud: To protect our business and our customers from fraudulent transactions and other illegal activities.
3. Will Your Information Be Shared with Anyone?
We may process or share your data based on the following legal basis and in the following situations:
– Service Providers: We may share your information with third-party vendors and service providers that perform services for us or on our behalf, and which require access to such information to do that work. Examples include: payment processing, order fulfilment (shipping carriers), email delivery, hosting services, and customer service.
– Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
– Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.
4. Do We Use Cookies and Other Tracking Technologies?
Yes. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our ‘Cookie Policy’.
We use cookies to:
– Remember your login details and preferences.
– Understand your browsing and shopping patterns to improve your experience.
– Help us and our advertising partners show you relevant ads on other websites.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.
5. How Long Do We Keep Your Information?
We will keep your personal information only for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
6. How Is Your Information Protected?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
– The right to access – You have the right to request copies of your personal data.
– The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
– The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
– The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
– The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
– The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you wish to exercise any of these rights, please contact us using the information below.
8. Third-Party Websites
The Site may contain links to third-party websites (like social media platforms- Instagram, Facebook, YouTube, Twitter, WhatsApp). We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of every website you visit.
9. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
10. Contact Us
If you have questions or comments about this policy, or if you wish to exercise your privacy rights, you may contact us: